We are looking for:
Holiday Representative

 This job is for you if:

  • You are dreaming working abroad for the summer season, especially in France and Italy
  • Guest Experience is your thing
  • You consider yourself as a team player and peoples’ person

 Then you have to apply!  

 

Knowledge, Skills and Attitude

 Essential

    18 +

  • Good working knowledge of English language
  • Ability to carry out repetitive tasks (i.e. cleaning)
  • Customer focused
  • Communicates in a clear, calm and professional manner
  • Flexible in approach to duties, working time and location
  • Ability to work in a team
  • Willingness to learn

 Good to have

  • Working knowledge of a European language (French, Spanish, Italian)
  • Previous work experience
  • Motivated
  • A working knowledge of numeracy and IT (Google Drive, smartphones, tablets and cloud based systems)

  Purpose:

    To consistently provide a great experience to all our guests from the moment they arrive on site and throughout their holiday with us.

 Principle Accountabilities:

  • To consistently deliver a ‘brand quality standard’ always meeting the expectations of our guests and aspire to exceed it. The core elements of the standard will entail:
  • A great welcome with a smile
  • Delivering safe, functional, fully equipped and clean accommodation
  • Being visible and available to our guests when they need us
  • Ensuring that all guests questions and needs are responded to promptly and efficiently
  • To provide detailed and relevant information to guests about the local area, campsite facilities and services and Kids Club
  • To clean accommodation both internally and externally at the start of the season and following each departure.
  • To ensure accommodation is fit for purpose through checking standards and carrying out repair and maintenance tasks on the interior and exterior of accommodation
  • To complete additional tasks during the set up period to ensure units are ready for guests.
  • To organise workload to ensure working time is efficiently managed to meet needs of business and guests.
  • To be responsible for ensuring the safe-keeping of any equipment and companies monies and to submit accurate accounts and paperwork.
  • To complete administration accurately and on time
  • To ensure all health and safety procedures are followed and actions arising are completed
  • To communicate effectively to build strong working relationships with internal and external customers and suppliers, that improves the guest experience
  • To ensure company policy and standards are maintained as described in training and supporting literature such as the “Campsite Manual”
  • To carry out any other duties as required by your line manager

 The company provides:

  • A competitive salary
  • Accommodation in the premises with independent room
  • Airplane tickets

  Please submit your English CV and our team will contact you as soon as possible.

 All applications are considered as strictly confidential.

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