Choosing the right staff for a service sector such as hotels is a key point in its path to success. And this concerns all levels of staff, from the staff of care and cleaning rooms & common areas who are always there discreetly to take care of and equip the guest’s room with what is needed, the waiters who with their smile will serve in the restaurant or bar, the employees at the reception who will welcome the guest in such a way as to make him feel welcome , until the senior and senior executives who will manage the operation of the entire unit so that it is efficient.
Throughout this chain of shaping the visitor’s experience during his stay at the hotel there is the risk of disappointment from the services of non-high level resulting in bad reviews. Bad reviews that jeopardize the overall effort of the hotel and which are reflected on social media on booking platforms as well as in the hotel’s relations with tour operators and travel agents.
And that is exactly what the global Seven Stars Luxury Hospitality and Lifestyle Awards, which awarded KSM Human Resources, the human resources services company, for the third consecutive time this year, in the special category “Human Resources Companies”.
KSM HR has been active for over 15 years in the field of Human Resources Services and is the first company in Greece to obtain a license. It employs over 3,000 people, having 300 active contracts, through which it places and manages the staff of the companies. Its annual turnover exceeds EUR 20 million. Euro.
KSM HR has a lot of experience in the tourism industry, having placed over 600 employees of various specialties, in more than 25 tourist enterprises, upgrading the quality of the services provided in this key and constantly growing sector of the Greek economy.
As pointed out by the owner and CEO Mr. Marios Kavouridis, “The award of KSM HR by the Seven Stars Luxury Hospitality and Lifestyle Awards is a recognition of the quality of the company’s services in the hospitality industry, an industry that is constantly evolving due to new technologies and new global trends and its personnel requirements are completely specialized. KSM HR, true to its commitment to selecting, evaluating and managing the right staff for the companies in the hospitality industry, stands by the effort to upgrade the quality of Greek hotels”.
For his part, the Director-General of KSM Human Resources, Mr. Giannis Xremos said: “I can only feel joy and pride as Director General of KSM Human Recourses for this award, with a world-class award, such as that of the Seven Stars Luxury Hospitality and Lifestyle Awards, demonstrating that hard work and dedication to the goal are rewarded. On behalf of all the partners of our company I want to thank the institution of 7 Stars, from the heart, and promise that the best is what will follow.
The Seven Stars Luxury Hospitality and Lifestyle Awards were held this year in Lake Vouliagmeni on Saturday, October 5th, attended by celebrities from all over the world. From Greece were also awarded: Marina Flisvos, The Ecali Club, Super Strom Vatsinas, Ideal Mykonos, DMC & Travel, Axia Hospitality, Lake Vouliagmeni, Aldemar Resorts, Out of the Blue Capsis Elite Resort, Crown Plaza, Anemos Grand Luxury Resort, Mythos Palace, Wyndham Plaza, CHC Hotels and Kensho Mykonos.